Need more help deciding if Prepaid TravelSIM®+ is right for you? Contact our support team for answers to any further questions.
Call our Australian-based call centre. You'll speak to a real person who'll be happy to help you. Available 24/7.
1300 881 710
Within Australia on non-Prepaid TravelSIM®+ service
If you do not get straight through, please leave a message clearly stating your name, contact number, your Prepaid TravelSIM®+ number and a brief description on how we can help.
+61 2 9233 5165
International or from a Prepaid TravelSIM®+ service
For Prepaid TravelSIM®+ numbers starting with 0488 or 0489, the first 10 minutes of the call are free. Alternatively, if your Prepaid TravelSIM®+ number starts with 372, the first 3 minutes of the call are free. Standard call charges apply thereafter.
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to chat with a member of our support team.
1B 2019 Gold Coast Highway
Miami QLD 4220
Australia Post Prepaid TravelSIM,
PO BOX 1451
Burleigh Heads QLD 4220
1300 851 876
TravelSIM, on behalf of Australia Post, collects your personal information in order to enable our support team to answer any queries you may have. Without this information we would be unable to provide this service.
You may contact the Australia Post privacy officer for privacy related queries.
GPO Box 1777
Melbourne, VIC 3001
For more information please visit www.auspost.com.au/privacy